Shipping & Returns
All listed prices in Atlantis Time-Line website are calculated with Prepaid Freight.
Prepaid Freight is calculated ONLY FOR GROUND shipments on domestic print production orders.
Exclusions Apply: Any Overseas Production orders, such as, lanyards, custom item manufacturing, or high volume orders DO NOT qualify for Prepaid Freight. Any Rush orders with expedited shipping DO NOT qualify for prepaid freight and each such order will be quoted accordingly with additional expedited freight charges, individually. If using customers or Third Party UPS, Fed-Ex or DHL account numbers, unit prices will be re-calculated for each such orders, please contact factory for advance quotation. Prepaid Freight not qualified for shipments to Canada, Hawaii, Puerto Rico or Alaska.
Closeouts and Warehouse Clearance items do not qualify for Prepaid freight.
Pre-Production Proofs and Random samples do not qualify for Prepaid freight. Non-Printed items All non-print orders qualify for pre-paid freight ONLY if minimum quantity is met. Otherwise, if ordering under minimum quantity, customer is responsible for unit price plus freight for shipping. Cancellations / Return of Goods All cancellations are subject to a fee and all charges will be calculated for work in process up to cancellation point. Only unmerited merchandise may be returned with prior written authorization from factory. All returns must be pre-paid and authorized for Ground Service Only if factory shipper account is used. All returns are subject to $25.00c processing fee, plus 15% re-stocking fee. |